A support team records a three-step walkthrough for setting up a customer workspace. The next release moves a setting shown in the middle of the video. The team needs to correct the walkthrough and make sure viewers can still open it from the help article. Loom and Tella both capture a screen and webcam, but they organize the recording and the revision differently.
Loom starts with a recording you can share
Loom’s desktop app and Chrome extension let you capture the screen, the camera, or both. Once you finish, the recording has a link. That works for a quick explanation, such as showing a teammate where to find the new setting. For a restricted walkthrough, Loom lets you invite specific people, who sign in with the email address that received access. Capture modes · Sharing permissions
On paid plans, Loom’s editor can split and trim a recording and stitch in video from another recording. To replace the middle step, you can record the corrected instruction separately, remove the obsolete section, and insert the replacement at a selected timestamp. The same editor lets you reorder the resulting parts if the corrected footage belongs before a different step. Atlassian lists a five-minute recording limit and storage for 25 videos on the free Starter plan. Editing guide · Loom plans
Tella makes each step a clip
Tella lets you capture each step as a separate clip inside the same video. When the setting moves, you can re-record the affected clip in the editor and keep the introduction and other steps. You can also change the layout of an individual clip, such as giving the screen more room when the menu text needs to be legible. Tella’s clip workflow
The finished Tella video can be shared through a hosted link, embedded in a help page, or exported as an MP4. If your team needs to limit which sites can play an embed, Tella lists domain restriction under Premium. That setting concerns where the player is embedded. Check the sharing controls separately for who can watch from the hosted link. Sharing options · Tella plans
Check the revision from the viewer’s side
Make the same three-step tutorial in each tool and replace the middle step. Open the link or embed from a viewer’s account, then check that the new instruction appears and that access still matches the intended audience. For a one-off handoff, pay attention to how quickly the recording reaches the recipient. For a maintained help library, check how much you have to edit and redistribute each time a screen changes.
